1) What if an employee from my company quits? Do they still have access to the Online Claim Status site?
Yes. You will need to contact HOMELINK immediately to have that employees account disabled.
2) What if I forget my password?
Click the 'Forget Your Password?' link on the sign-in page. You will need to supply your HOMELINK provider number and your e-mail
address and your password will be e-mailed directly to you.
3) Is the information on the site secure?
Yes. This site is protected with a 128-bit certificate through GeoTrust. You can view
this information by clicking on the padlock in the lower right hand corner.
5) What if I do not know my HOMELINK provider number?
Your VGM HOMELINK provider number is listed on every order confirmation that you have received from HOMELINK (at the top under the HOMELINK order number). If you do not have an order confirmation handy you may call HOMELINK (888-820-0355 option number 1) and an associate will verify your information and send your VGM HOMELINK provider number to you.