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HOMELINK Patient Privacy Practices

HOMELINK Patient Privacy Practices

Right to Access. You have the right to inspect and obtain a copy of medical or health information that may be used to make decisions about your care.

Usually, this includes medical and billing records.

Right to Accounting of Disclosures. You have the right to request an "accounting of disclosures" made by HOMELINK of your medical or health information that occurred in the past six years for paper health records or the past three years for electronic health records.

The accounting, or list, of disclosures will include:

  • The date of the disclosure;
  • The name of the entity or person who received the information, and, if known, the address;
  • A brief description of the medical information disclosed; and,
  • A brief summary of the purpose of the disclosure.

Right to Amendment. If you feel that medical or health information that we have about you is incorrect or incomplete, you may ask us to amend the information.

You have the right to request an amendment for as long as the information is kept by or for the institution.

Right to Request Confidential Communications. If you feel that medical or health information that we have about you is incorrect or incomplete, you may ask us to amend the information.

You have the right to request an amendment for as long as the information is kept by or for the institution.

Right to Restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or health care operations.

You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment of your care, such as a family member or friend. For example, you could ask that we not use or disclose information about a particular surgery that you have had or visits to a particular doctor or clinic.

We are not required to agree to your request.

If we do agree, we will comply with your request unless the information is needed to provide you with emergency treatment.

Right to Complain for Privacy Rights Violations. We encourage you to first address the complaint with HOMELINK.

You may ask for a supervisor or the Privacy and Compliance Adviser to discuss your concerns with you.

The Privacy and Compliance Adviser can be reached at 866-546-6893 if you have concerns.

Under federal regulations, you also have the right to file a complaint with the Department of Health and Human Services.

Using and Disclosing Your Health Information. HOMELINK may release your information in the following instances:

Public Health – These activities generally include: Preventing or controlling disease, injury or disability; reporting births and deaths; reporting child abuse or neglect; reporting reactions to medications or problems with products; notifying people of recalls of products they may be using; notifying a person who may have been exposed to a disease, or may be at risk for contracting or spreading a disease or condition; notifying the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required by law.

Health Oversight – Activities authorized by law such as audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.

Law enforcement – To a law enforcement official in response to a court order or similar process; to identify or locate a suspect, fugitive, material witness, or missing person, but only if limited information is disclosed; about the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement; about a death we believe may be the result of criminal conduct and in emergency circumstances to report a crime, the location of the crime or victims, or the identity, description, or location of the person who committed the crime.

Worker’s Compensation – For workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illnesses.

Business Associates – To one of our business associates in order to carry out treatment, payment, or health care operations. For example, we may disclose medical information about you to a company who bills insurance companies on our behalf to enable that company to help us obtain payment for the health care services that we provide.

Authorizations - Your authorization is required for other disclosures. Except as described above, HOMELINK will not use or disclose your health information, unless you allow HOMELINK in writing to do so.

Revoking authorizations - You have the right to withdraw, or revoke, your authorization. If you revoke your authorization, it is effective only after the date of your written revocation, or withdrawal. You must use a designated form to revoke an authorization.