HOMELINK ® 's patient placement process is designed to make your life easier; you make one phone call to 1-800-482-1993 (Group Health) or 1-800-571-2943 (Work Comp/Auto), and our Patient Care Coordinators do the rest. There is never a charge to case managers using HOMELINK services. Our procedures can be customized for each client. Here's how HOMELINK works for you:

• Call HOMELINK at 1-800-482-1993 (Group Health) or 1-800-571-2943 (Work Comp/Auto) or for quicker response use one of the dedicated staff numbers listed in our contact list.
• Provide your HOMELINK staff member with patient information, medical information and specific equipment/services needed.
• HOMELINK will verify the patient's benefits with the insurance company when necessary.
• Contact the dealer to arrange for services needed by the patient.
• Contact the case manager with expected delivery time and confirmed price.
• Follow up with the patient to assure the vendor provided quality service.